Cookie Policy
Last updated: January 29, 2026
This Cookie Policy explains how ioZen (“we”, “us”, or “our”) uses cookies and similar tracking technologies when you visit our website or use our Service.
What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or phone) when you visit a website. They help the website function properly, remember your preferences, and understand how you use the site.
How We Use Cookies
We use cookies for the following purposes:
Strictly Necessary Cookies
These cookies are essential for the website and Service to function. They cannot be disabled. They include:
| Cookie | Purpose | Duration |
|---|---|---|
| Session cookie | Maintains your login session | Session (deleted when browser closes) |
| Authentication token | Keeps you logged in securely | Up to 30 days |
| CSRF token | Protects against cross-site request forgery | Session |
| Cookie consent | Remembers your cookie preferences | 6 months |
Functional Cookies
These cookies remember your preferences and settings to provide a better experience:
| Cookie | Purpose | Duration |
|---|---|---|
| Language preference | Remembers your language choice | 1 year |
| Theme preference | Remembers light/dark mode | 1 year |
| UI settings | Remembers workspace layout preferences | 1 year |
Analytics Cookies
These cookies help us understand how visitors use our website so we can improve it. Analytics cookies are only set with your consent.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes users | 2 years |
| _gid | Google Analytics | Distinguishes users | 24 hours |
| _gat | Google Analytics | Throttles request rate | 1 minute |
Note: We may update the analytics tools we use. This table reflects our current setup.
Marketing Cookies
We currently do not use marketing or advertising cookies. If this changes, we will update this policy and request your consent before setting any marketing cookies.
Third-Party Cookies
Some cookies are set by third-party services we use:
- Cloudflare: Security and performance cookies
- Stripe: Payment processing cookies (only on payment pages)
These third parties have their own cookie and privacy policies.
How to Manage Cookies
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner. You can:
- Accept all cookies: enables all cookie categories
- Reject non-essential cookies: only strictly necessary cookies are used
- Customize: choose which categories to allow
Change Your Preferences
You can change your cookie preferences at any time by clicking the “Cookie Settings” link in our website footer.
Browser Settings
You can also manage cookies through your browser settings:
- Chrome: Settings → Privacy and Security → Cookies
- Firefox: Settings → Privacy & Security → Cookies
- Safari: Preferences → Privacy → Cookies
- Edge: Settings → Privacy → Cookies
Note: Disabling strictly necessary cookies may prevent the Service from functioning properly.
How to Withdraw Consent
You can withdraw your consent for non-essential cookies at any time by:
- Clicking “Cookie Settings” in the website footer
- Adjusting your preferences in the cookie consent banner
- Clearing cookies in your browser settings
Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about our use of cookies:
- Email: privacy@iozen.ai
- Address: ioZen, Vancouver, BC, Canada