ioZen
Conversational Experience

Forms that feel like conversations

Nobody likes filling out forms. But everyone can have a conversation. One question at a time. Smart follow-ups. 40% higher completion rates.

The old way vs ioZen

Traditional forms

  • 20 fields on one long page
  • Field fatigue sets in fast
  • 60% abandon before finishing
  • Robotic, impersonal experience
  • No context for why questions matter

With ioZen

  • One question at a time, chat-style
  • Feels like texting, not paperwork
  • 40% higher completion rates
  • Adaptive, personal conversation
  • AI explains why each question matters

Why conversations work better

The psychology is simple

One thing at a time

Long forms trigger decision fatigue. One question at a time keeps focus. Progress feels constant instead of overwhelming.

Feels personal

Chat interfaces feel like talking to a person, not filling out bureaucracy. People open up more. Answers get more detailed.

Adaptive flow

Skip irrelevant questions automatically. Follow up on vague answers. The conversation adapts to what each person needs.

The difference in real life

Sarah lands on your website at 11pm. She has a project in mind but not all the details figured out. A traditional 20-field form would make her close the tab. Instead, IntakeBot asks one simple question: "What kind of project are you thinking about?"

She types a rough idea. IntakeBot asks a follow-up. Then another. Five minutes later, you have a complete brief. She barely noticed she was filling out a form.

What it looks like

A real conversation, not a form

IntakeBot

Hey! What brings you here today?

Looking for help with our company website

IntakeBot

Got it. Is this a new website from scratch, or updating an existing one?

We have one but it's pretty outdated. Needs a full refresh.

IntakeBot

Makes sense. What's not working with the current site? Loading slow, looks dated, hard to update, something else?

All of the above honestly. And we can't update it ourselves.

IntakeBot

That's frustrating. Let's fix that. What does your company do? This helps us understand what the site needs to communicate.

The numbers speak

Conversational vs traditional forms

Completion rate

40% 82%

Average response length

12 words 47 words

User satisfaction

3.2/5 4.7/5

From conversation to action

Every chat becomes structured data

Conversation starts

Natural chat interface

AI guides the flow

Adaptive questions

Data structured

Clean, organized answers

Contact created

Full profile built

Card on board

Ready for workflow

Smart routing from conversations

Different responses, different destinations

flowchart TD

    %% Main nodes
    A["馃 <b>IntakeBot</b><br/><small>Collects information</small>"]
    B{"Routes based<br/>on answers"}

    C["<b>High Intent</b><br/><small>Priority Queue</small>"]
    D["<b>Just Browsing</b><br/><small>Nurture List</small>"]
    E["<b>Support Need</b><br/><small>Help Desk</small>"]

    %% Connections
    A --> B
    B --> C
    B --> D
    B --> E

    %% Styling
    classDef intakeBot fill:#c96a35,stroke:#c96a35,color:#fff,stroke-width:2px
    classDef router fill:#f5f5f4,stroke:#e7e5e4,color:#44403c,stroke-width:2px
    classDef destination fill:#fff,stroke:#e7e5e4,color:#44403c,stroke-width:1px
    classDef highlighted fill:#fef3ec,stroke:#c96a35,color:#44403c,stroke-width:2px

    class A intakeBot
    class B router
    class C highlighted
    class D destination
    class E destination
See the Priority Queue in detail

馃挰 Why this matters

Every abandoned form is a lost opportunity. If 60% of people quit your intake form, you're losing 60% of potential business before you even talk to them.

Without conversations: High abandonment. Thin responses. Leads go cold.
With ioZen: People finish. Details are rich. Leads stay warm.

Leads Pipeline

Conversational forms feed your sales process

New

2

Website Redesign

TechCorp 路 High intent

Hot

Brand Identity

NewCo 路 Exploring

Warm

Contacted

1

Brand Identity

NewCo 路 Exploring

Warm

E-commerce Site

ShopLocal 路 Ready to start

Hot

Proposal

0

Closed

0

Conversational features

Chat-style interface

One question at a time, like texting a friend

Typing indicators

Feels responsive and alive, not static

Smart follow-ups

AI asks clarifying questions when answers are vague

Skip logic

Irrelevant questions never appear

Progress saving

Come back later, pick up where you left off

File uploads mid-chat

Drop images and documents right in the conversation

Related use cases

Explore other ways to use ioZen

Client Intake

Collect everything you need from new clients before kickoff.

Lead Qualification

Score and route leads to the right team automatically.

Feedback Collection

Get actionable feedback with AI follow-up questions.

Ready to try it?

Turn forms into conversations. Track everything in one place. Start free today.

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