Your team shouldn't decide which leads matter. AI should.

Every intake submission creates the same problem: someone on your team has to open it, read it, and decide whether it’s worth acting on.

Thirty seconds per submission. Inconsistent across teammates. Nobody’s favorite part of the job.

For a team handling 20 leads a day, that’s 10 minutes of manual triage. For a team handling 200, it’s a real cost. And the inconsistency is worse than the time. The same submission gets different treatment depending on who reads it, what day it is, how full their inbox is.

We built Submission Intelligence to replace that judgment with something more reliable.

What it does

The moment a submission arrives in ioZen, AI reads the full conversation and scores it against dimensions you configure.

You define what good looks like for your process. Sales teams set Hot, Warm, and Cold. HR teams set Strong, Moderate, and Review. A law firm might score on case type, urgency, and budget. An agency might score on project size, timeline, and decision authority.

You set the dimensions. You set the tiers. You set the weight of each factor. The AI does the scoring.

The result shows up as a tier badge on every pipeline card, before anyone on your team touches the submission. Your team sees at a glance where to focus.

Why configurable scoring matters

Most lead scoring tools apply a fixed formula. Points for company size. Points for industry. Points for form completion rate. The algorithm is opaque and the same for everyone.

That works if your ideal customer looks exactly like everyone else’s. It doesn’t work if your qualification criteria are specific to your business, your process, or your industry.

A renovation company cares about project scope, timeline, and whether the person has permits sorted. A digital agency cares about monthly budget, decision-making authority, and how many vendors they’re evaluating. A law firm cares about jurisdiction, case type, and what stage they’re at.

None of those fit a generic scoring model.

With Submission Intelligence, the AI is evaluating submissions against your criteria, not a template. The scoring reflects what your team actually cares about.

Automatic routing for Business plans

On Business plans, Submission Intelligence connects to routing rules.

Hot leads route to one pipeline stage. Warm leads route to another. Cold leads go somewhere else, or get flagged for a lighter-touch sequence. You define the logic; it runs automatically.

No manual sorting. No Zapier workflow. No one checking a spreadsheet at the end of the day.

The submission arrives, gets scored, and lands in the right place. Your team picks it up from there.

How to set it up

Open any FlowApp, go to Settings, and find Submission Intelligence. Add the dimensions you want to score. You can describe each one in plain language. Set your tiers. Save.

Every submission from that point forward gets scored automatically. You can adjust the dimensions at any time, and the scoring updates going forward.

The analysis shows on each pipeline card and inside the full submission view, so your team always knows what the AI saw and why it scored the way it did.

---

Submission Intelligence is available now. Business plans get automatic routing; all paid plans get scoring and tier badges.

If you’re running intake for sales, hiring, or any process where qualification matters, try it in your FlowApp.